Airline Puts Pilot in Dangerous Position—and It Results in Disaster

Key Was Fed Up

To top it all off, British Airways seemed to be sabotaging Key because he had recently gotten into an argument with a first officer. Key couldn't walk away from work, and Britsh Airways knew that. They were taking advantage of his undesirable position...

Pushing It Onto the One Who Would Listen

To make matters worse, as soon as Key composed himself and apologized to Keighley before takeoff, British Airways called the plane and demanded that Key delayed takeoff to accommodate thirty more passengers. Although they were already at capacity, and Key knew that the delay would put them in a near-disastrous time crunch, he reluctantly halted the takeoff...