Although customers do enjoy the food, the dine-in experience has proven essential for the chain. In March 2020, Darden Restaurants, which now owns Olive Garden, Longhorn Steakhouse, and a number of other casual dining restaurants, reported that Olive Garden's profits dipped 60% from the previous year.
Steak 'n Shake
Steak 'n Shake, established over 80 years ago, recently announced that 51 branches would be shut down for good. "The burger chain has been struggling for the last several years, 'temporarily' closing over a hundred locations and hemorrhaging millions of dollars as sales plummet," wrote Irene Jiang from Business Insider.
The chain first opened its doors in 1934. Since then, it has been the subject of several lawsuits, including an employee classification lawsuit in which Steak 'n Shake was forced to pay $7.7 in damages. They were later sued by a group of over 1,100 managers on similar grounds of being unable to earn overtime.
Taco Bell
What once began as a dream for one man working a hot dog stand eventually grew into one of the most popular American-Mexican fast-food chains in the United States. The first Taco Bell, originally called Taco Tia, was opened by Glen Bell in 1962. Bell based the cuisine on neighboring Mexican food stands.
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